// Learning Lab
Your experts' knowledge, turned into practice in hours.
Human-guided AI that turns documents, recordings and expert interviews into courses, quizzes, videos and role-plays, then publishes them to BAWANA LXP.
Scenarios
Handling a loan complaintCustomer service · Level 2
Cross-selling insuranceSales · Level 1
Difficult performance talkLeadership · Level 3
KYC interviewCompliance · Level 2
Source
SOP Penanganan Keluhan.pdfGenerated by Learning Lab
IB
Ibu Sari · AI customerFrustrated · Wants a fee refund
Voice live
IB
Saya sudah tiga kali telepon soal biaya ini. Kenapa belum ada yang bisa bantu?
You
Mohon maaf atas ketidaknyamanannya, Ibu. Boleh saya cek detail transaksinya sekarang supaya bisa saya selesaikan hari ini?
IB
Baik, tapi saya mau kepastian kapan dananya kembali.
Live feedback
77
Empathy88
Follows SOP74
Clear next step69
Tip: give Ibu Sari a specific refund timeline, as in SOP step 4.
AI role-playVoice and text role-plays built from your own SOPs and experts, with live feedback and scoring.
Begawan-shipAI interviews your senior experts by voice or text, draws out stories and judgement calls, and flags the gaps.
Video StudioScript, storyboard, reusable characters and narrated scenes, rendered in one flow.
StudioFrom any file to summaries, flashcards, slide decks and assessments, with a human approving each step.
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